The entire Johnson & Johnson family is keeping
everyone who were affected by the recent
devastating storms in our thoughts and prayers.
We are here to assist in any way we can.
This text is provided in case you cannot view the above images:
Claims Reporting Procedures
We wanted to take a moment during this active storm season to provide you with some general guidelines for reporting claims…
How to Report New Losses: Please forward Acord Loss notices for all claims either via web entry at www.jjins.com; email to email@example.com or fax to 843-577-1526. This will ensure that your claims are processed in the most efficient manner possible.
Guidelines for reporting:
- Only one notice per loss – We will send you an acknowledgment of receipt.
- Provide as much information regarding severity as possible (i.e. wind damage to roof; interior damage; etc)
J&J will fax or email you a notification of receipt with contact information. Please call to follow up only if you have not received a confirmation within 48 business hours.
***Please note: some of our companies allow for direct reporting of claims. For a complete list, please visit the Claims page on our website.
Existing Claims: Please feel free to instruct your insured's to contact their adjuster for updates on existing claims as they will have the most current information.
Questions? Call our Claims Department
800.487.7565, ext. 5024
firstname.lastname@example.org • Johnson & Johnson